Most companies are constantly seeking
efficient and cost effective marketing
and promotions strategies.
It's likely
they are also seeking strategies to
increase sales through obtaining key
information.
Regardless of the
industry, almost everyone has heard or
read arguments saying sales and
marketing are separate, while at other
times hearing and reading they are
interconnected.
The fact is that you have to market
your product or business in order to
find prospects to sell to. On the
other hand, your level of
professionalism as a salesperson will
directly impact your marketing
message.
Simply put, everything you do
is a part of your marketing. Without
effective marketing many people won't
know what you are selling. The two go
hand in hand.
In the process of selling you must be
able to address the question most
prospects will ask: "What can you do
for me?" This question can be answered
by the content of your marketing
material as well as your responses
while meeting with a client.
While you can tell your prospects and
customers how absolutely wonderful you
are and all you can do for them, an
even more effective strategy is for
someone else to "blow your horn." A
customer who is willing to answer that
question for your prospect oftentimes
adds to your effectiveness and
credibility in the sales process.
One of the best ways to do this is
with written customer testimonials.
Testimonials can be very effective in
positioning your product or service
and may give that extra little push
when a potential client is trying to
decide on whether or not they will be
doing business with you.
The easiest way to get a testimonial
is to do a great job. The second
easiest way is to ask for it. When a
customer or client tells you how happy
they are with what you have done ask
them if they would be willing to put
that in a letter.
It is a good idea to have a cross
section of testimonials you can use in
your sales and marketing process. This
way, regardless of your clients'
situation, you have a testimonial that
will address their needs.
Don't be afraid to ask for feedback.
Asking for a testimonial is not
arrogant or egotistical. When you go
above and beyond, most people are
willing to let others know how much
they appreciate you or your product.
A short time ago my most recent book
was released. Myself and my co-authors
have enjoyed increased daily sales
with 101 Ways to Get Your Foot in the
Door. Although many people are telling
us how fun, creative and useful the
book is, I knew if we could get
testimonials from readers we would be
able to use them in our marketing and
promotions efforts.
I sent an email out to a few dozen
folks who had purchased the book
asking for written feedback. Within
minutes I began receiving
testimonials. Here two of the dozens I
received:
"I was pleasantly surprised reading
101 Ways to Get Your Foot in the
Door. I was so impressed that I am
requiring my sales staff to read it
and we are getting together to discuss
how we can implement some of these
ideas into our marketing campaigns.
Great job!"
Michele Michalewicz, CTP, President,
Western Leisure, Inc.
"101 Ways to Get Your Foot in the
Door was full of great ideas to
separate sales people from the
ordinary. This is a must have book for
those that want to be remembered and
stand apart from the ordinary sales
person or marketing company. This book
has been referred back to often and
will be a permanent addition to our
business library. Thank you for
putting these ideas into a book."
Craig Watkins, Owner, Premium
Exteriors and Coatings of Utah
www.WhyKeepPainting.com
What Craig and Michele have said is a
greater testament to a potential buyer
than me telling them how great the
book is. And notice what it is doing
for them... their testimony is added
visibility for their company. A
win/win situation.
Although testimonials are great to
use, keep in mind that they do not
replace the simple act of asking
potential clients for the business.
Testimonials are simply another key
aspect of an effective success
strategy.
If you are in any form of sales and
are tired of cold calling visit
www.101waystogetyourfootinthedoor.com
to receive free tips on getting your
foot in the door and staying ahead of
the competition. Author Kathleen Gage
is a business advisor, keynote speaker
and trainer who helps others increase
revenues and decrease costs by gaining
dominance and visibility within their
market.
Kathleen Gage can be reached at http://www.kathleengage.com.
Kathleen Gage is an award-winning keynote speaker; business advisor and author who helps others gain visibility within their market. Visit http://www.kathleengage.com to learn more about Gage's newest release and to receive a FREE report entitled "Learn How a Salt Lake City Based Business Consultant Made over $100,000 From One Idea."
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