The success or failure of your trade
show rests heavily on how well you
market your event. Marketing, when done
right, can project a positive image of
your event, entice exhibitors to sign
the dotted line, and attract loyal
customers.
However, critical mistakes in your
marketing campaign can have the
opposite effect. Here are five costly
errors that are common in our business,
along with some sound advice on how to
avoid making them.
1. You select the wrong exhibition
hall.
You've got the perfect trade show -- or
so you think. The products are a great
fit for the demographics you're going
to attract. The city you've selected is
glamorous, loaded with cultural and
entertainment opportunities, is easily
accessible, and has ample hotel space
near the exhibition hall. And you've
done a crackerjack job marketing your
show -- you've sold all your exhibit
booths and advance ticket sales are off
the charts. What could go wrong?
Plenty, if the exhibition hall you've
selected is a poor fit.
For example, suppose the exhibition
space is too small for the crowd you'll
attract. With thousands of people
pushing and shoving each other to find
the exhibits, your show will quickly
get a bad reputation as an
uncomfortable event where it's
impossible to see all the products. And
negative word of mouth travels almost
as fast as the speed of light.
The solution: Do your homework! Get the
inside scoop from other trade show
managers who have done shows at that
exhibition hall. Find out what was
positive about their experiences.
Conduct an on-site inspection before
committing to the exhibition space,
paying close attention to such factors
as exhibit hall space, bathroom
facilities, and air circulation.
Consider location (is it in a dangerous
part of town?), accessibility (are
there traffic problems?), and service
(are ticket counters adequately
staffed?). Better yet, do your
inspection while a trade show is going
on at the exhibition hall. You'll get
to see for yourself whether shows
operate efficiently there.
2. You compile an ineffective prospect
database.
You might be trying to cut corners by
doing your data management in-house,
but if you don't have database pros on
staff, it's best to seek professional
help!
A list that has unlikely
prospects or out-of-date addresses is a
waste of time and money, and you'll
lose precious opportunities to zero in
on hot potential customers. You might
hesitate to spend more money on a solid
database management firm, but you could
lose twice as much by failing to reach
the right target audience.
3. You construct a poorly designed Web
site.
You'll feel like a relic left over from
the pre-Electronic Revolution days if
you don't have a Web site. However,
many trade show managers, in a rush to
construct and display a Web site, wind
up with sites that lack compelling
graphics or information that will be
useful to their potential exhibitors.
Without proper guidance you'll waste
money ... and project an image of a
business that isn't ready for this
millennium.
The solution: Find a reliable Web site
designer who is familiar with the trade
show business and will hire writers who
can create Web site copy that is
powerful, persuasive, and informative.
But don't put a site up until you're
ready; you wouldn't want your Web site
debut to fall flat.
4. You have a great Web site, but
nobody sees it.
Those who aren't Internet savvy
sometimes think that once they create a
Web site, their prospects will
automatically find it -- after all,
that's what Web search engines are for,
right? Wrong!
Search engines are great
if someone wants general information
about trade shows, but there's no
guarantee your show will be at the top
of the "hit list." Because there are
millions of Web sites on the Internet,
the only sure way to differentiate your
site from the rest and drive traffic to
it is through collateral advertising.,p>
Make sure your Web site address is
prominently displayed on all your
advertising and marketing materials,
including your stationery and business
cards. An expensive, snazzy Web site is
useless if no one visits it.
5. You put together an ineffective ad
campaign.
Bad advertising is worse than no
advertising at all. Unless you have a
great in-house advertising department,
resist the temptation to create your
own ad campaign.
Advertising is not a
good place to start a budget-cutting
initiative. But just because you hire
pros to do your advertising doesn't
mean you'll have an effective campaign.
It's best to find an ad agency that has
had consistent success in the trade
show industry.
To find such an agency, do your
research. Consult with other trade show
managers and look through the
Advertising Redbook, available in the
reference section at most public
libraries.
Ask for examples of an ad
agency's work with other trade shows.
Steer clear of campaigns that might be
a turn-off to your prospects by
appealing to a specific generation
rather than a wider audience.
And
remember that humor and creativity are
important attention-getting devices in
advertising, but don't let your message
get lost.