Delivering an effective presentation to
20 or to 200 people is difficult.
Because listeners have better access to
information since the internet became
commonplace, audiences expect more
content from speakers today.
In
addition, because of the entertainment
slant of most media today, audiences
want a presentation delivered with
animation, humor, and pizzazz.
If you would rather spend your time
preparing your content than reading a
book on public speaking, this is an
article especially for you!
From my
experiences in delivering over l500
speeches during the past 20 years, here
is a quick guide to giving an effective
and interesting presentation your very
first time.
Begin with something to get the
attention of the audience. This might
be a startling statement, statistic, or
your own story.
Listeners pay close
attention when a person begins
with, “Two weeks ago as I was driving
to work a car pulled out in front of
me….”
You could begin with a current
event: “You might have read in the
paper this morning about the flood
that….” A question is another way to
make people listen.
“How many of you
feel our society spends too much on
medical care?” might be a way to begin
a presentation about curbing costs.
Whatever technique you use, when you
grab the attention of the audience you
are on your way to a successful speech.
Second, be energetic in delivery.
Speak with variety in your voice. Slow
down for a dramatic point and speed up
to show excitement.
Pause occasionally
for effect. Don’t just stand behind
the lectern, but move a step away to
make a point. When you are encouraging
your audience, take a step toward
them.
Gesture to show how big or wide
or tall or small an object is that you
are describing. Demonstrate how
something works or looks or moves as
you tell about it.
Show facial
expression as you speak. Smile when
talking about something pleasant and
let your face show other emotions as
you tell about an event or activity.
Whatever your movements, they should
have purpose.
Structure your speech. Don’t have more
than two or three main points, and
preview in the beginning what those
points will be.
With each point, have
two or three pieces of support, such as
examples, definitions, testimony, or
statistics.
Visual aids are important
when you want your audience to
understand a process or concept or
understand a financial goal. Line
graphs are best for trends.
Bar graphs
are best for comparisons and pie graphs
are best for showing distribution of
percentages.
Tie your points together with
transitions. These could be signposts
such as “First,” “Second,”
or "Finally."
Use an internal summary
by simply including the point you just
made and telling what you plan to talk
about next. “Now that we have talked
about structure, let’s move on to the
use of stories,” would be an example.
When you have an introduction, two or
three main points with support for
each, appropriate transitions, and a
conclusion, you will have your speech
organized in a way that the audience
can follow you easily.
Tell your own story somewhere in the
presentation--especially in a technical
presentation. Include a personal
experience that connects to your speech
content, and the audience will connect
with you.
You want to help the
audience link emotionally with what you
are talking about, and the personal
experience does that.
With almost any
topic you might choose, you have at
least one “war story” to relate to the
topic. When you tell the story, simply
start at the beginning and move
chronologically through the narrative,
including answers to the “W”
questions: “Who,” What, “When,” "Why,"
and “Where.”
To add interest and understanding to
your speech, include a visual aid. A
visual aid could be an object, a flip
chart, a PowerPoint presentation,
overhead projector slides, or a dry
erase board.
Whatever visual you are
using, make sure everyone can see it.
The best way to insure this is to put
the visual where you will be speaking,
and then find the seat farthest from it
and determine if you can read the
visual from that seat.
Introduce the
visual properly rather than simply
throwing it at your audience; explain
what the visual will do before you
unveil it. Don’t allow the visual to
become a silent demonstration. Keep
talking as you show the visual.
You
are still the main event and your
visual is an aid. Look at your
audience, not your visual.
When the
visual is not in use, hide it from the
audience. Humans are a curious lot,
tending to keep looking at the object
and losing track of the speaker—you!
If you are delivering a persuasive
speech, in addition to your own stories
include testimony of experts whom the
audience respects and whose views
reinforce your points.
Add a key
statistic when possible to show the
seriousness of what you are discussing.
For example, if I were discussing the
need for improved listening to better
serve your customers, I might add that
although we spend half of our
communication time in listening, our
listening efficiency is only about
25%.
By using stories, testimony, and
statistics in your persuasive talk, you
add depth to your evidence.
Look at the audience as you speak. If
it is a small audience, you can look at
each person in a short period of time.
If it is a large audience, look at the
audience in small “clumps” and move
from one clump to another.
One way to
insure good eye contact is to look at
your audience before you start to
speak. Go to the lectern and pause,
smile, look at the audience, and then
speak.
This will help you maintain
good eye contact throughout your
presentation as well as commanding
immediate attention.
One of the ways to have consistently
good eye contact is not to read your
speech. Use note cards that have key
words on them.
The word or phrase
should trigger the thought in your mind
and then you can speak it. If you are
including a quotation or complex
statistics, reading from your note card
actually lends credibility.
If you
write out your speech you will tend to
read it and lose eye contact with the
audience, as well as not being as
enthusiastic in delivery as when you
speak from note cards.
Include a “wow” factor in your speech.
Something in your speech should make
your audience think, “Wow!” It could
be a story, a dramatic point, an
unusual statistic, or an effective
visual that helps the audience
understand immediately.
With a “wow”
factor, you then have something to look
forward to in the speech that you know
will have an impact on your audience.
You’ll become a more enthusiastic
speaker because the “wow” factor will
get you as well as your audience pumped
for the speech.
Consider using a touch of humor in your
speech. Don’t panic at this
suggestion; you are not becoming a
comedian but rather lightening up a
serious speech so that people will be
more accepting and interested in your
ideas.
Humor will help you to be
perceived as an amiable person, and it
is hard for people to disagree or be
bored if they are smiling at you.
Until you have lots of experience, keep
your humor short.
Perhaps inject a one-
liner or a quotation. Yogi Berra said
a lot of funny things. “You can
observe a lot just by watching” for
example.
Tell a short embarrassing
moment in your life that you might have
thought not funny at the time. Now
that you can laugh at the experience,
you understand the old adage, “Humor is
simply tragedy separated by time and
space.”
Don’t poke fun at your
audience; you should be the object of
any shortcoming, showing that you can
laugh at yourself. Avoid long stories
or jokes. Even seasoned speakers know
that funny stories soon become unfunny
if they go on too long.
Probably the
least risky use of humor is a cartoon.
The cartoon is separate from you and if
people don’t laugh, you don’t feel
responsible. (Be sure to secure
permission to use it.)
Finally, leave the audience with
something to think about. People
remember best what you say last.
You
might summarize your main points, or
you might complete the statement, “What
I want you to do as a result of this
presentation is....” But beyond that,
make your last words a thought to
ponder.
For example, I might end a
speech on becoming a better speaker
with “As Cicero said centuries
ago, 'The skill to do comes with the
doing.'”
A more modern guide to effective public
speaking was penned by some unknown
sage: "Know your stuff. Know whom you
are stuffing. Know when they are
stuffed."
One never becomes a “perfect” speaker;
developing public speaking skills is a
life-long experience. But the points
discussed here will get you started in
becoming the speaker you want to be and
the speaker your audience wants to hear.
Stephen D. Boyd can be reached at http://www.sboyd.com/ .
Stephen D. Boyd, Ph.D., CSP, is a
professor of speech communication at
Northern Kentucky University in
Highland Heights, Kentucky. He is also
a trainer in communication who presents
more than 60 seminars and workshops a
year to corporations and associations.
See additional articles and resources
at http://www.sboyd.com. He can be
reached at 800-727-6520 or at
info@sboyd.com.
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