The trade show floor is full of
different types of people with
different agendas.
Some people have
specific goals for attending the show;
others do not.
As an exhibitor your
observation and questioning skills will
be your key to determining who may be a
viable sales prospect.
Familiarize
yourself with the various visitor types
likely to frequent the tradeshow floor.
1. Definites. If you have done a
thorough job of preshow marketing,
definite prospects and customers will
visit your booth.
2. Demonstration Junkies. Watch out
for passers-by who are attracted to
your booth by a demonstration or other
activity. These could be valuable
prospects or time wasters. Ask a few
short, open-ended questions to find out.
3. Curiosity Cats. These types could
be curious about anything what
exactly your company does, a graphic,
who designed your booth, and so on. Do
not spend too much time with someone
who is just interested in the design
and construction of your booth or
intricate details about your graphics.
4. Paper Lovers. Some people love to
collect literature or just take any
piece of paper no matter what it is.
Are they attending the show to research
the market for a boss? If so, they may
be an influencer worth pursuing.
5. Eyeballers. These types are usually
extremely friendly; they smile and
their whole body language says, “please
talk to me.” Questioning will
determine whether or not they are
prospects worth pursuing.
6. Jeopardy Gigolos. Winning contests
is their passion. They are always
ready, willing and able to drop a
business card into a fishbowl for any
kind of drawing. Contests that require
more than just a business card to enter
will help deter these types from
finding their way onto your follow-up
lists.
7. Keepsakers. Any kind of giveaway
attracts these types. They may even
want more than one for family, friends
and colleagues. Keen questioning will
ascertain if this visitor has potential.
8. The Disinterested. Some people in
the crowd will simply not be interested
in what your organization has to
offer. They often let you know in no
uncertain terms through their body
language; for example, walking by
purposely avoiding eye contact or
chatting with a colleague. Waylaying
these types will only upset them.
9. Hawks. These people attend shows
for the sole purpose of selling you
their products or services.
Publication advertising representatives
are a prime example. They are unlikely
to be prospects, but you never know.
If floor traffic is slow, it may be
worth asking a few questions, if only
to find out who they could refer you to.
10. Job Seekers. Trade shows are an
excellent place to network and look for
organizations who may have present or
future job openings. As with Hawks,
you may want to spend time with them
during slow, unproductive periods.
11. Nonentities. These types could be
underlings in their organization sent
to do some specific research. Never
underestimate them. They may be
extremely strong influencers. In
addition, they probably know whom in
their organization you need to
contact. Time spent with them could be
invaluable.
12. Snoops. Beware of the
competition! These types often give
themselves away by knowing too much or
asking precise questions. Make sure
that you do more questioning than
talking so that you lessen the chances
of giving away valuable information.