Whenever a recession or volatility
threatens the economy, companies
immediately look at where they can cut
budgets.
Without much forethought, the
first to hit the block is inevitably
training, followed closely behind by
marketing.
Why? Both are viewed on
the balance sheet as expenditures
rather than income generators, so
obviously they're hot contenders for
elimination.
This is a very myopic way of thinking,
especially for companies who want to
remain globally competitive.
Instead,
at times like these when resources are
under severe scrutiny, look at this as
a golden opportunity to analyze your
strategies.
Put your activities under
a microscope and closely examine what
you're doing and why you're doing it.
Often during times of plenty, the
finance reins loosen up and some highly
creative juggling takes place when
budgets exceed their estimations.
Obviously, we enjoy the abundant
mentality and wish that it could last
forever. But just as with all things
in the universe there has to be a
balance, and shortages add stability to
plenty.
Whenever highs exist, lows are
inevitable.
So, instead of reacting to the highs
and lows of the marketplace, what can
you do to maintain a steady balance?
Marketing and training are definitely
keys to your success, so let's examine
five benefits and how they relate to
your tradeshow participation.
1. Analyze your weakest links
When you take time to look examine your
operation in more detail, you often
discover that many of your actions are
done out of habit rather than being
productive and profitable.
Think about
some of the shows that you attend. How
do they really fit into your marketing
strategy?
Are you attending them just
because you've always done so, or
because your competition is there?
These are often your weak links, the
shows that utilize unnecessary time and
energy. Think about doing away with
the "nice to be at shows" and rather
opt at putting all your energy into the
more profitable events that attract
larger quantities of your target market.
Another weak budgetary link is
associated with excessive employee
spending at shows, such as dining at
the finest restaurants and ordering the
highest priced items just because the
boss is paying.
Consider setting up a
per diem allowance and make employees
accountable for expenses. You might
even reward them with the difference if
they under spend their stipend.
2. Exhibit a global competitiveness
mindset
To be a contender in the global
marketplace and establish a vanguard
positioning, you have to be out there
come rain or shine.
And, tradeshows
signify an essential marketing strategy
when it comes to visibility.,p>
Exhibiting demonstrates that you're a
serious player in the industry.
However tough, it's important to keep
tradeshows as one of your major
promotional strategies.
Rather
consider reducing space than totally
pulling out a show, provided of course,
that it's the right show for you.
Unfortunately, if you stop exhibiting
completely, the "buzz" on the show
floor says publicly that you must be in
financial trouble.
This may be
completely false, but it's people's
perceptions that count. They're the
reality they believe. As the old adage
states, "out of sight, out of mind."
And, since memorability is a key factor
associated with exhibiting, if you're
not seen, how can you possibly be
remembered!
3. Focus on long-term results
Investing in both marketing and
training means that you're interested
and willing to focus on long-term
results.
Neither is designed to give
a "quick fix," rather using them
continuously in an organized and
planned manner, will produce results.
They're like a dripping faucet, so long
as the drops constantly fall into the
tub, it will fill up.
However, if you
maintain a "turn on, turn off"
approach, that is train and market in
times of plenty and discontinue when
there's a shortage, then your results
are likely to mirror your actions.
Look at how you can keep an operational
equilibrium to avoid the highs and the
lows.
Develop a consistent marketing
and training strategy.
4. Inspire loyal workers
Often companies are reluctant to invest
too much in training staff for fear
that once trained, they'll leave
for "greener pastures."
Since there are
no guarantees in life, that's always
going to be a risk, but does that mean
you shouldn't develop your people to be
the best they can be? Absolutely not!
The reasons employees leave may be
many. Employees may leave because of
frustration or stress.
They might feel
unappreciated or undervalued. It could
be that they believe your company is
heading for an iceberg and want
to "jump ship" before it sinks.
Maybe
they feel that their salaries are not
in line with the jobs they are
performing. Or they could feel that
they don't have enough authority,
growth opportunities, or direction in
their careers.
Training is often the
key to help inspire loyalty.
5. Improve performance
Employees are the backbone of your
company.
Without them, your company
cannot stay afloat. The relationship
between employees and employers has to
be a partnership; if they feel their
needs are being ignored, they will
leave you.
But when both sides work on
the same wavelength, share the same
goals and ideas, the company will be on
the right track for success.
What
better place than the tradeshow floor
to exhibit this mentality. Your
exhibit staff represents your internal
customer-service team and your company
ambassadors.
They stand for your
entire organization. These people have
the awesome responsibility of making or
breaking future relationships with
attendees, prospects and customers.
Their attitude, body language,
appearance, and knowledge help to
create positive or negative perceptions
in the minds of visitors. Make sure
that they're well trained and can do
what you expect of them.
Training
shows that you recognize your team's
importance in the company and look to
develop their skills to improve
performance.
Exhibiting is a powerful extension of
your company's marketing strategy and
your people are the backbone of your
company.
Eliminating your marketing
and training budgets during times of
recession is tantamount to
profitability suicide. So consider
looking at other places to make those
cuts!