One of the greatest challenges
businesses face is how to market cost
effectively while gaining a good return
on investment (ROI).
Regardless of what
industry you are in, the size of your
organization and how long you have been
in business, you must continually look
for ways to gain and maintain your
visibility to your market.
Gaining visibility is one of the most
important, and yet often most
overlooked, aspect of running a
business.
Perhaps you don’t run a
company, but you are in sales.
Visibility applies to you as well.
Before you begin to aggressively
position yourself and gain visibility,
think about what the vision for you and
your organization is.
Gaining a vision
of what the organization stands for,
the impact you want to have on your
customers or clients, the quality of
products and services, your
contribution to your community, and
where you want the organization to be
in the future is essential as you move
forward.
Your vision is your ideal future state.
The statement includes what you desire
your organization to be like.
Again, it
doesn’t really matter the size of the
organization. Included in the vision
are your values.
What is really
important to you?
Once you have your vision in mind,
consider writing it down. This can help
you
to solidify your thoughts and to stay
on track with what is truly important.
Another important aspect of your
marketing is your Unique Selling
Proposition (USP).
It is beneficial to
actually write down what makes your
product or service different from those
of your competitors.
Whether you are in
financial planning, training, banking,
the beauty industry, day spas, or
technology, take the time to know what
sets you apart.
In the consumer’s mind,
Company A looks the same as Company B
in many ways.
The same with Salesperson
A compared to Salesperson B. To stand
apart your job is to help the consumer
understand your differences.
You can do
this in a very positive way without
belittling or badmouthing your
competition.
A simple formula to clarity your USP is
to write down every reason someone
would want to do business with you.
- Are you an expert in your
industry?
- Do you deliver in record time?
- Do you have a unique location?
- What is unique about your
business compared to your competitors?
- What is most important to your
prospects and customers about doing
business with you? (If you don’t know
ASK!)
- What can only you do that your
competitors can’t do?
Once you answer these questions, create
a short message to include the key
information.
Many people avoid doing
this type of exercise thinking it is a
waste of time. Fact is, when you meet
with a potential customer and they ask
what you do, you want to be able to
concisely tell them.
This process is
also helpful with your current clients
in that they are only one call away
from utilizing the services of someone
else.
Another challenge people have is once
they have created a USP they seem to be
married to it.
Avoid the trap of having
a canned USP. Make it spontaneous
according to the situation.
Your USP can be used in a number of
different ways; conversations,
networking opportunities, on your
business cards and letterhead (if it is
not too long), your yellow page ad, and
in your other forms of advertising.
Periodically, it is helpful to revisit
your vision and USP.
As you change and
your customer’s needs and wants change,
you may find it necessary to adjust to
those changes.
What should drive any
change are your core values more than
anything else. When you are congruent
with your values, success is assured.